Refund policy

We want you to be 100% satisfied with TUYYO products. If for some reason you are not we will happily provide a refund, no questions asked!

To start a return, you can contact us at info@tuyyofoods.com. We’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will delay the return process.

You can always contact us for any return question at info@tuyyofoods.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

  • Returns accepted for 30 days
  • Free return shipping

  • No restocking fee

  • No final sale items